I am committed to quality service, and this policy explains how I manage your Personal Information. I follow the Australian Privacy Principles (APPs) in the Privacy Act 1988 (Cth), which govern how I collect, use, disclose, store, secure, and dispose of your Personal Information. A copy of the Australian Privacy Principles may be obtained from the Office of the Australian Information Commissioner's website.

What is Personal Information, and why do I collect it?

Personal Information is Information or an opinion that identifies an individual. Examples of Personal Information we collect include names, addresses, email addresses, phone numbers and facsimile numbers. I collect Personal Information through email, phone, facsimile, my website, media, public sources, cookies and third parties. I do not guarantee the content or policies of third-party websites. I collect your Personal Information mainly to provide services to you, your business, and your clients. I will explain why I collect it and how I use it.

Sensitive Information:

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information. I will only collect your sensitive information to support you, your business, and your clients.

Third Parties:

Whenever reasonable and practicable, I collect your Personal Information directly from you. In some cases, I may receive it from third parties (your clients) and will take reasonable steps to inform you.

Disclosure of Personal Information:

I may disclose your Personal Information in certain circumstances, including: Third parties where you consent to the use or disclosure; and where required or authorised by law.

Security of Personal Information:

I store your Personal Information securely to protect it from misuse, loss, unauthorised access, modification, or disclosure. When your Personal Information is no longer needed for the purpose for which it was obtained, I will take reasonable steps to destroy or permanently de-identify your Personal Information.

Access to your Personal Information:

After completing the administrative tasks for your business, I will log out of your email and other platforms you use. Please update your passwords to prevent further access to your sensitive information